FREQUENTLY ASKED QUESTIONS | Excelsior & Grand

Excelsior & Grand Apartments offers luxurious living with excellent walkability to upscale dining, shopping, and entertainment. Community perks include a resort-style pool, 24-hour fitness center with a yoga studio, climate-controlled parking with EV charging stations, and pet-friendly courtyards with BBQ grills. Residents also enjoy a spacious community room, guest suite, and on-site retail and dining. Apartments feature open layouts, gourmet kitchens with stainless steel appliances, granite countertops, wood plank flooring, and walk-in closets. With floor plans from studios to penthouses, Excelsior & Grand has something for every lifestyle.

Yes, Excelsior & Grand Apartments has a 24/7 fitness center and yoga studio.

Excelsior & Grand Apartments has studio, one, and two-bedroom apartment homes available.

Yes, Excelsior & Grand Apartments does have electric vehicle charging stations.

Yes, Excelsior & Grand Apartments has climate-controlled, underground parking for residents. We also have ample free guest parking.

Excelsior & Grand Apartments is located at 3820 Grand Way, St. Louis Park, Minnesota.

Excelsior & Grand Apartments is about 20 minutes away from Minneapolis–Saint Paul International Airport.

Excelsior & Grand Apartments is located near top employers like Best Buy, Target, General Mills, Park Nicollet, and Boston Scientific.

Yes, St. Louis Park, MN, is a great place to live, offering a mix of suburban comfort and urban convenience. Known for its excellent schools, safe neighborhoods, and abundant parks and trails, it’s a favorite for families and professionals alike. With its proximity to Minneapolis and vibrant community amenities, including shopping, dining, and cultural events, St. Louis Park provides a high quality of life.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

Yes, Excelsior & Grand Apartments is very pet-friendly. You can learn more about our Pet Policy here. Check out our pet spa as well and keep your furry family member looking their best!

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of our community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

Download the Reslink app on our Residents page to pay your rent.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.